introduction to intercultural communication

1. The interaction between people’s communication is dynamic. We all know that in theory, we need to keep an open mind, we need to be a good listener, etc., but what kind of behavior do you find that help you the most in communicating clearly with others?

2. In retrospect, can you think of some difficult situations (conflicts, disagreements, misunderstandings, etc.) where your culture, experiences, power dynamic, attitude all contributed to your reaction? Is there a pattern of how you usually deal with those type of situations?